Business upgrades

Whether you're looking to upgrade or change your plan, or get the latest device, we have a range of existing customer deals for you.

How to upgrade

Get in touch

Secure the best upgrade deal for your business - talk to our dedicated UK business team.

Can I upgrade?

Your upgrade eligibility depends on the plan you're on, and what you'd like to upgrade to. Check the rules below.

Top upgrade deals

Apple iPhone 16 Pro Max 256GB

iPhone 17 Pro 256GB

36 month plan

Save £593

Unlimited data

£17 .50
upfront
£48 .00  [1]
a month
Increasing to:

Energy label with rating B Energy Rating: B

Samsung Galaxy S25 128GB

Samsung S25 Ultra 256GB

36 month plan

Free Chromebook Go 14"

500GB data

£50 .00
upfront
£38 .00  [1]
a month
Increasing to:

Energy label with rating B Energy Rating: B

80GB Data Voice SIM

24 month plan

Save £72

80GB data

£8 .00  [1]
a month per SIM
Was £11.00
Increasing to:

Customer Multi-line Discount

Thinking about adding another plan? Take advantage of our multi-line discount and save up to 20% on each additional plan you add to your account. 

Visit us in store

If you'd rather talk face to face, our in-store team can guide you through all your upgrade options.

FAQs

Upgrading a SIM to a new SIM:
You can do this within 6 months from your contract start date.

Upgrading a SIM to a phone:
You can do this within 6 months from your contract start date.

Upgrading phone or broadband contracts to a new phone or broadband contract:
You can do this within 3 months of your contract end date. If you want to upgrade earlier, you may be charged a fee.

Upgrading a phone or broadband contract to a SIM:
You can do this within 1 month of your contract end date. If you want to upgrade earlier, you may be charged a fee.

You can sometimes upgrade early but you may need to pay a fee. To discuss an early upgrade, contact us.

We’ll contact you via text, email or letter to let you know when your new plan will start.

See Your first upgrade bill for everything you need to know. 

In most cases, you’ll be able to keep your current SIM after upgrading. We can advise you. 

Yes, you can upgrade to a SIM only plan and keep your old device. You won’t need a new SIM card - your upgrade will automatically apply to your current SIM.

Thanks for staying with us. If you have any queries about your upgrade, including delivery & returns, your next bill, plan information, or how to register & log in, see our quick guide here.